We are OPEN! Our new address for the Administrative Office of the BCSO is 320 N. Hoyle Ave., Bay Minette, AL 8AM--4:30PM Monday through Friday

Inmate Services

Video Visitation

Creating an Account

All visitors will have to create a GTL account and schedule visits through the new vendor. You can visit their website: https://baldwinal.gtlvisitme.com or download the app on your android phone: 
GTLVisMobile and VisMobile Add On. (both applications must be downloaded)

If you need additional assistance, contact GTL at www.gtlvisitme.com, 1-855-208-7349, or www.connectnetwork.com.
 
Visitation Options:
 On-Site Video Visits* 
 Internet Home Visits
 Professional Visits
 
Visitation Hours and Rates:
Scheduling availability and prices are shown during the scheduling process. Prices and times are subject to change.
 On-site visit* free
 10-minute visit $2.50
 25-minute visit $6.25
 
*suspended due to the on-going pandemic. There will be an announcement when on-site visitation resumes
 
Currently, iOS is not supported by the GTL system.

 

Making an Appointment

Appointments will be scheduled by registering and scheduling at https://baldwinal.gtlvisitme.com/app.  

If any issues occur when scheduling or creating an account, you may contact GTL Video Support @ 1-877-650-4249.

GTL How to Setup Visitation Accounts

All visits must be scheduled at least 24 hours in advance and up to one week in advance.

Visitation Times

The following are times available for video visits during normal work days:
 
Monday through Friday
8:00 am, 8:30am, 9:00 am, 9:30 am, 12:00 pm, 12:30 pm, 1:00 pm, 1:30 pm, 3:00 pm, 3:30pm, 4:00pm

Holiday:
The inmate will be notified as to any changes to the " normal" visitation schedule due to holidays and /or any special commitments.

 

Rules for Visitation

The following are the rules as they are presented to the general public. This list is not all-inclusive and may be revised at any time.

  • You may sign in up to 15 minutes prior to the visit.
  • If the visitor has not logged on within 10 minutes of the scheduled start time, the visit will be canceled and no refund will be issued.
  •  You must have a valid state issued Driver’s License or ID.
  • All children under 18 years of age must be accompanied by an adult.
  •  Each inmate is allowed two visits per week on separate days
  •  Any missed (no show) visitations that were scheduled will count towards the allowed amount of allowed visits during that week
  •  Visits are limited to 25 minutes.
  •  Only 4 persons may visit with an inmate at a time; this includes children.
  •  Visits may be terminated for any emergency situation which may arise.
  •  Inappropriate clothing will result in the visit not taking place. The Visitation Officer has the final decision on visitor’s attire.
  • Visitors are not permitted to participate in the following activities while visiting:
    • Driving
    • Smoking / vaping
    • Drinking alcohol
    • Exposing oneself or the exposure of another
    • Gambling
    • Any other behavior or actions deemed inappropriate by the Visitation Officer
  • Any of these activities may result in the suspension or termination of the visit. No refund will be issued.
  • The following visitors will not be allowed:
    • Co-defendants
    • Parties actively involved in a Domestic Violence case
      • any person with an active warrant 

Violating Visitation Policy

Visiting privileges may be cancelled, denied, restricted, and / or suspended under the following circumstances, but not limited to:

  • Visitors found to be in violation of the rules will be subject to temporary or permanent suspension of visiting privileges or other appropriate action.
  • Inmates found in violation of the rules will be subject to temporary or permanent suspension of visiting privileges or other appropriate action.
  • (2) or more unattended scheduled visitation appointments within a 30-day period may result in suspension of video privileges.

At this time there is no on-site visitation due to the on-going COVID-19 pandemic

Telephone Service

Contact GTL:

Website: web.connectnetwork.com

Customer Service: (877)650-4249

AdvancePay Automated Payment System: (800)-483-8314 

Inmate Deposits

 Money may be sent to inmates during confinement. These funds can be used for commissary purchases, emails, messages and tablet purchases such as e-books, music and movies. 

Money can be deposited to an Inmate’s Trust Account two different ways:

1. Cash, Debit or Credit Card - The Baldwin County Sheriff's Corrections Center has a kiosk located in the Public Docket Lobby.

2. Debit or Credit Card- Internet Deposit at www.team3.inmatecanteen.com

If you need assistance, contact Kimble’s FBD/ Turnkey 706-298-4974 

Commissary

Inmates incarcerated in the Baldwin County Sheriff’s Corrections Center are allowed to make purchases for food items and personal items. The inmate can place orders for goods on the Center’s approval list. Inmates can use funds on their inmate trust account. They can purchase items such as clothing, food, and tablet services.

Create an account at: www.team3.inmatecanteen.com

If you need assistance, contact Kimble’s FBD/ Turnkey 706-298-4974 

Inmate Emails and Messaging

Inmates are able to communicate via emails and messaging. The email and messaging services provide an alternative to phone and video visitation communications. Email and messages are allowed to have attached photos however they are screened for compliance with Corrections Center policies.

Create an account at: www.team3.inmatecanteen.com

If you need assistance, contact Kimble’s FBD/ Turnkey 706-298-4974 

Attorney Visitation

The Baldwin County Sheriff’s Corrections Center provides (3) three options for attorney visitation.

1. Video Visitation. Video visitation is currently set to not record any visitation scheduled by attorneys. All attorneys assigned as a public defender will obtain the video visitation at no cost. You will be required to verify your status before approval for privileged video visits.

2. On-Site Visitation. On-Site Visitation is available Monday –Friday, from 8:00 a.m. to 4:00 p.m., with the exception of black out times. All visitors, including paralegals and translators, must be registered when making the appointment. All on-site visits must be scheduled at least 24 hours in advance by calling Inmate Visitation at 251-580-2581. Attorneys and approved visitors must check-in through Docket with a valid photo ID and current Bar Card or agency identification.

3. Email. Email services are available for attorneys. All public defenders are approved to use the service without cost. All other attorneys will incur the cost of using the service. The emails marked legal will not be monitored.

You must register as an attorney. Your information will be verified before you are approved for attorney email privileges.

Create an account at: www.team3.inmatecanteen.com

Mail

The mailing address to send mail to an Inmate is as follows;
Baldwin County Sheriff's Corrections Center
Inmate (name goes here) MNI #
200 Hand Ave.
Bay Minette, AL 36507

All written incoming non-privileged (personal) mail must be on a postcard no larger than 4”x 6” in dimension and written in blue or black ink only. No embellishments, colored inks, markers, crayons, colored pencils, paint, etc., will be accepted.

The following must be present as the return address on all correspondence addressed to the inmate while incarcerated at the Baldwin County Sheriff’s Corrections Center: Sender’s First and last name, Complete Mailing address, City, State and Zip Code

Return addresses must be hand written in blue or black ink only. No colored inks, markers, crayons, colored pencils, paint, stamps, stickers etc., will be accepted.

Inmates may receive photograph postcards no larger than 4”x 6” in dimension. These photograph postcards must meet the same standards as all other non-privileged incoming mail.

Metered (no postage stamps) postcards for outgoing non-privileged mail will be available for purchase from the Center’s Commissary and will be no larger than 4”x 6” in dimension.

All written incoming non-privileged (personal) mail will be delivered to the inmate in digital format and the inmate will be allowed to request the hard copy upon release. All document request policies will apply at the time of the request.

Books, Magazines, and newspapers are no longer allowed to be mailed to inmates in the corrections center. Inmate will have access to reading material on the inmate tablet and the center’s library. Reading materials are also available for purchase via commissary.

Packages to the inmates are not authorized.