Creating an Account
All visitors will have to create a GTL account and schedule visits through the new vendor. You can visit their website: https://baldwinal.gtlvisitme.com or download the app on your android phone:
GTLVisMobile and VisMobile Add On. (both applications must be downloaded)
If you need additional assistance, contact GTL at www.gtlvisitme.com, 1-855-208-7349, or www.connectnetwork.com.
On-Site Video Visits*
Internet Home Visits
Visitation Hours and Rates:
Scheduling availability and prices are shown during the scheduling process. Prices and times are subject to change.
On-site visit* free
10-minute visit $2.50
25-minute visit $6.25
*suspended due to the on-going pandemic. There will be an announcement when on-site visitation resumes
Currently, iOS is not supported by the GTL system.
Making an Appointment
Appointments will be scheduled by registering and scheduling at https://baldwinal.gtlvisitme.com/app.
If any issues occur when scheduling or creating an account, you may contact GTL Video Support @ 1-877-650-4249.
GTL How to Setup Visitation Accounts
All visits must be scheduled at least 24 hours in advance and up to one week in advance.
The following are times available for video visits during normal work days:
Monday through Friday
8:00 am, 8:30am, 9:00 am, 9:30 am, 12:00 pm, 12:30 pm, 1:00 pm, 1:30 pm, 3:00 pm, 3:30pm, 4:00pm
The inmate will be notified as to any changes to the " normal" visitation schedule due to holidays and /or any special commitments.
Rules for Visitation
The following are the rules as they are presented to the general public. This list is not all-inclusive and may be revised at any time.
Violating Visitation Policy
Visiting privileges may be cancelled, denied, restricted, and / or suspended under the following circumstances, but not limited to:
At this time there is no on-site visitation due to the on-going COVID-19 pandemic
Customer Service: (877)650-4249
AdvancePay Automated Payment System: (800)-483-8314
The mailing address to send mail to an Inmate is as follows;
Baldwin County Sheriff's Corrections Center
Inmate (name goes here) MNI #
200 Hand Ave.
Bay Minette, AL 36507
All written incoming non-privileged (personal) mail must be on a postcard no larger than 4”x 6” in dimension and written in blue or black ink only. No embellishments, colored inks, markers, crayons, colored pencils, paint, etc., will be accepted.
The following must be present as the return address on all correspondence addressed to the inmate while incarcerated at the Baldwin County Sheriff’s Corrections Center: Sender’s First and last name, Complete Mailing address, City, State and Zip Code
Return addresses must be hand written in blue or black ink only. No colored inks, markers, crayons, colored pencils, paint, stamps, stickers etc., will be accepted.
Inmates may receive photograph postcards no larger than 4”x 6” in dimension. These photograph postcards must meet the same standards as all other non-privileged incoming mail.
Metered (no postage stamps) postcards for outgoing non-privileged mail will be available for purchase from the Center’s Commissary and will be no larger than 4”x 6” in dimension.
All written incoming non-privileged (personal) mail will be delivered to the inmate in digital format and the inmate will be allowed to request the hard copy upon release. All document request policies will apply at the time of the request.
Books, Magazines, and newspapers are no longer allowed to be mailed to inmates in the corrections center. Inmate will have access to reading material on the inmate tablet and the center’s library. Reading materials are also available for purchase via commissary.
Packages to the inmates are not authorized.
Inmates are able to communicate via emails. The email service provides an alternative to phone and video visitation communications. Emails are allowed to receive attachments with pictures however are screened for compliance with corrections center policies.
How to Create an Email Account
If you run into problems, you can call the Jailatm.com helpline: 870-627-5476
Inmates incarcerated in the Baldwin County Sheriff’s Corrections Center are allowed to make purchases for food items and personal items. The inmate can place orders for goods on the center’s approval list. Inmates can use funds on their inmate account. They can purchase items such as clothing, food, and gold passes for tablet services.
The Baldwin County Sheriff’s Corrections Center provides (3) three options for attorney visitation.