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Inmate Services

Video Visitation

Creating an Account

All visitors will have to create a GTL account and schedule visits through the new vendor. You can visit their website: https://baldwinal.gtlvisitme.com or download the app on your android phone: 
GTLVisMobile and VisMobile Add On. (both applications must be downloaded)

If you need additional assistance, contact GTL at www.gtlvisitme.com, 1-855-208-7349, or www.connectnetwork.com.
Visitation Options:
 On-Site Video Visits* 
 Internet Home Visits
 Professional Visits
Visitation Hours and Rates:
Scheduling availability and prices are shown during the scheduling process. Prices and times are subject to change.
 On-site visit* free
 10-minute visit $2.50
 25-minute visit $6.25
*suspended due to the on-going pandemic. There will be an announcement when on-site visitation resumes
Currently, iOS is not supported by the GTL system.


Making an Appointment

Appointments will be scheduled by registering and scheduling at https://baldwinal.gtlvisitme.com/app.  

If any issues occur when scheduling or creating an account, you may contact GTL Video Support @ 1-877-650-4249.

GTL How to Setup Visitation Accounts

All visits must be scheduled at least 24 hours in advance and up to one week in advance.

Visitation Times

The following are times available for video visits during normal work days:
Monday through Friday
8:00 am, 8:30am, 9:00 am, 9:30 am, 12:00 pm, 12:30 pm, 1:00 pm, 1:30 pm, 3:00 pm, 3:30pm, 4:00pm

The inmate will be notified as to any changes to the " normal" visitation schedule due to holidays and /or any special commitments.


Rules for Visitation

The following are the rules as they are presented to the general public:

  • You may sign in up to 15 minutes prior to the visit.
  •  You must have a valid state issued Driver’s License or ID. All children under 18 years  of age must be accompanied by an adult.
  •  Each inmate is allowed two visits per week on separate days
  •  Any missed (no show) visitations that was scheduled will count towards the allowed amount during that week
  •  Visits are limited to 25 minutes for video visitation. You must make your own appointment.
  •  Only 4 persons may visit with an inmate at a time; this includes children.
  •  Visits may be terminated for any emergency situation which may arise.
  •  Inappropriate clothing will result in the visit not taking place. All visitors must wear undergarments. The Visitation Officer has the final decision on visitor’s attire.
  • The following visitors will not be allowed: Co Defendants, Parties actively involved in a Domestic Violence case, any person with an active warrant.  

Violating Visitation Policy

Visiting privileges may be cancelled, denied, restricted, and / or suspended under the following circumstances, but not limited to:

  • Visitors found to be in violation of the rules will be subject to temporary or permanent suspension of visiting privileges or other appropriate action.
  • Inmates found in violation of the rules will be subject to temporary or permanent suspension of visiting privileges or other appropriate action.
  • (2) or more unattended scheduled visitation appointments within a 30-day period may result in suspension of video privileges.

At this time there is no on-site visitation due to the on-going COVID-19 pandemic

Telephone Service

Contact GTL:

Website: web.connectnetwork.com

Customer Service: (877)650-4249

AdvancePay Automated Payment System: (800)-483-8314 

Inmate Deposits

  • Money may be sent to inmates during confinement. Money can be sent in two different forms.

    The Baldwin County Sheriff's Corrections Center has a Kiosk located in the Public Docket Lobby and the Visitation Lobby which can accept cash or credit/debit cards for deposit into an inmates account.
  • An Internet Deposit @ JailATM.com


              1. Jail's location and name of facility
              Baldwin County Sheriff's Corrections Center--Baldwin County, Al
              2. Inmate First and Last Name
              3. Inmate's ID Number
              4. Your billing address and credit card information


The mailing address to send mail to an Inmate is as follows;
Baldwin County Sheriff's Corrections Center
Inmate (name goes here) MNI #
200 Hand Ave.
Bay Minette, AL 36507

All written incoming non-privileged (personal) mail must be on a postcard no larger than 4”x 6” in dimension and written in blue or black ink only. No embellishments, colored inks, markers, crayons, colored pencils, paint, etc., will be accepted.

The following must be present as the return address on all correspondence addressed to the inmate while incarcerated at the Baldwin County Sheriff’s Corrections Center: Sender’s First and last name, Complete Mailing address, City, State and Zip Code

Return addresses must be hand written in blue or black ink only. No colored inks, markers, crayons, colored pencils, paint, stamps, stickers etc., will be accepted.

Inmates may receive photograph postcards no larger than 4”x 6” in dimension. These photograph postcards must meet the same standards as all other non-privileged incoming mail.

Metered (no postage stamps) postcards for outgoing non-privileged mail will be available for purchase from the Center’s Commissary and will be no larger than 4”x 6” in dimension.

All written incoming non-privileged (personal) mail will be delivered to the inmate in digital format and the inmate will be allowed to request the hard copy upon release. All document request policies will apply at the time of the request.

Books, Magazines, and newspapers are no longer allowed to be mailed to inmates in the corrections center. Inmate will have access to reading material on the inmate tablet and the center’s library. Reading materials are also available for purchase via commissary.

Packages to the inmates are not authorized.

Inmate Emails

Inmates are able to communicate via emails. The email service provides an alternative to phone and video visitation communications. Emails are allowed to receive attachments with pictures however are screened for compliance with corrections center policies.

How to Create an Email Account

  1. Click Sign in at the Top Right Corner
  2. Enter Your Email Address (Please be sure to enter your complete email address. IE: johndoe123@emaildomain.com)
  3. Fill Out All Information on the Personal Details Form
  4. Click Save
  5. Create A Password
  6. Check Your Email, There Will Be an Activation Link. Click on It or Copy the Link and Paste into Your Browser
  7. Sign in Using Your Email Address and Password

If you run into problems, you can call the Jailatm.com helpline: 870-627-5476


Inmates incarcerated in the Baldwin County Sheriff’s Corrections Center are allowed to make purchases for food items and personal items. The inmate can place orders for goods on the center’s approval list. Inmates can use funds on their inmate account. They can purchase items such as clothing, food, and gold passes for tablet services.

Attorney Visitation

The Baldwin County Sheriff’s Corrections Center provides (3) three options for attorney visitation.

  • Video visitation is currently set to not record any visitation scheduled by attorneys. All attorneys assigned as a public defender will obtain the video visitation at no cost.


  • Face to Face Visitation is available Monday –Sunday, with the exception of black out times. The visitation location will be in the visitation division during business hours with the exception of Wednesdays and during times of more than three attorney conference. The intake location will be available after hours and during the time of an overflow from the visitation division with the exception of black out times.


  • Email services are available for attorneys. All public defenders are approved to use the service without cost. All other attorneys will incur the cost of using the service. The emails marked legal will not be monitored.
(251) 937-0202 or (251) 972-6802
(251) 580-2516

​Copyright � 2010 Baldwin County Sheriff's Office. All rights reserved.
This information is made available to the public and law enforcement in the interest of public safety.  Any unauthorized use of this information is forbidden and subject to criminal prosecution.