BC Jail Inmate Phone System is CHANGING

Date Published: Dec 07, 2020


The Baldwin County Jail inmate phone system will be changing from ICSolutions to Global Tel Link on 12/16/20.  In order to receive calls friends and family will need to establish an account with GTL.  Funds cannot be transferred from an ICSolutions account to GTL.  Friends and family will need to request a refund from ICSolutions.

 Contact GTL:

Friends and Family can establish a new account with Global Tel Link through GTL’s Advance-Pay Inmate Family Prepaid Program.

We’re Available toll-free 24/7 to assist with payments and customer support.


Customer Service: (877)650-4249

AdvancePay Automated Payment System: (800)-483-8314 

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This information is made available to the public and law enforcement in the interest of public safety.  Any unauthorized use of this information is forbidden and subject to criminal prosecution.