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Visitation Rules/Schedule 

Making an Appointment

Appointments will be scheduled by registering and scheduling at www.icsolutions.com or by using the registration kiosk in the Visitation Lobby.

If any issues occur when scheduling or creating an account, you may contact IC Solutions Video Support @ 1 (888) 646-9437. 

All visits must be scheduled at least 24 hours in advance and up to one week in advance.

Off Site video visitation will be available October 1, 2018.

Visitation Times
The following are times available for video visits during normal work days:

Monday and Thursday
Current Onsite Only Visitation Schedule effective until 9/28/2018
12:30 pm, 1:00 pm, 1:30pm, 3:00 pm, 4:00 pm, 4:30 pm, 5:00 pm, 7:00 pm, 7:30 pm

Effective 10/1/2018 Onsite and Offsite Visitation schedule change
Monday and Thursday
8:00 am, 8:30am, 9:00 am, 9:30 am, 12:00 pm, 12:30 pm, 1:00 pm, 1:30 pm, 3:00 pm, 3:30pm, 4:00pm, 4:30pm, 5:00pm, 5:30pm, 7:00pm, 7:30pm, 8:00 pm

Wednesday No visitation

Tuesday and Friday
8:00 am, 8:30am, 9:00 am, 9:30 am, 12:00 pm, 12:30 pm, 1:00 pm, 1:30 pm, 3:00 pm, 3:30pm, 4:00pm, 4:30pm, 5:00pm, 5:30pm, 7:00pm, 7:30pm, 8:00 pm, 8:30pm, 9:00pm, 9:30pm

Holiday:
The inmate will be notified as to any changes to the " normal" visitation schedule due to holidays and /or any special commitments.

Rules for Visitation:
The following are the rules as they are presented to the general public:

  • If you have not made an appointment at least twenty-four (24) hours in advance of your visit, you will not be allowed in the Center.
  • You may sign in up to 15 minutes prior to the visit.
  • All visitors entering the Center are subject to search by Correctional Staff.
  • You must have a valid state issued Driver’s License or ID. All children under 18 years of age must be accompanied by an adult. 
  • Each inmate is allowed two visits per week on separate days
  • Any missed (no show) visitations that was scheduled will count towards the allowed amount during that week
  • Visits are limited to 25 minutes for video visitation. You must make your own appointment.
  • Only 4 persons may visit with an inmate at a time; this includes children. 
  • All personal property will be left outside the confines of the Center. No cellphones, baby strollers, purses, books, pocket knives, handbags, keys, cigarettes, lighters, etc., will be authorized.
  • Unsupervised or unruly children will not be allowed in the Center and will result in termination of the visit.
  • Visits may be terminated for any emergency situation which may arise.
  • Inappropriate clothing will result in the visit not taking place. Inappropriate clothing includes: short shorts, halter tops, tank tops, strapless tops, sleeveless tops, extremely tight clothing, low cut, V-neck or see through blouses, short/mini dresses or dresses with slits up the thigh, caps, bandannas, or house shoes. Shorts must come to the knee! All visitors must wear undergarments. The Visitation Officer has the final decision on visitor’s attire.
  • The following visitors will not be allowed: Known felons, persons confined in the past 6 months 

Violating Visitation Policy:

Visiting privileges may be cancelled, denied, restricted, and / or suspended under the following circumstances, but not limited to:

    •  Visitors found to be in violation of the rules will be subject to temporary or permanent suspension of visiting privileges or other appropriate action.

    •  Inmates found in violation of the rules will be subject to temporary or permanent suspension of visiting privileges or other appropriate action.

  • (2) or more unattended scheduled visitation appointments within a 30-day period may result in suspension of video privileges.

The service provider for inmate telephone calls is ICSolutions..You can also call their toll-free customer service center @ 1-888-506-8407

Collect Calling allows inmates to place calls to telephone number. if you accept a collect call from an inmate, the cost of that call will be billed as a line item on your next regular phone bill as "Billed on behalf of ICSolutions". 

MONEY. Money may be sent to during an inmates confinement. Money can be sent in three different forms.

1.  The Baldwin County Sheriff's Corrections Center has a Kiosk located in the Public Docket Lobby and the Visitation Lobby which can accept cash or credit/debit cards for deposit into an inmates account.
2.  A toll free Phone Deposit by calling 1-866-394-0490 
3.  An Internet Deposit www.MyCarePack.com

WHAT YOU'LL NEED:

          1. Jail's location and name of facility
          (Baldwin County Sheriff's Corrections Center--Baldwin County, Al)
           2.Inmate First and Last Name
           3. Inmate's ID Number
           4. Your billing address and credit card information

The mailing address to send mail to an Inmate is as follows;
Baldwin County Sheriff's Corrections Center
Inmate (name goes here)  MNI #
200 Hand Ave.
Bay Minette, AL 36507

All written incoming non-privileged mail must be on a metered postcard (no postage stamps) no larger than 4”x6” in dimension and written in blue or black ink only. No embellishments, colored inks, markers, crayons, colored pencils, paint, etc., will be accepted.

The following must be present as the return address on all correspondence addressed to the inmate while incarcerated at the Baldwin County Sheriff’s Corrections Center: Sender’s First and last name, Complete Mailing address, City, State and Zip Code

Return addresses must be hand written in blue or black ink only. No colored inks, markers, crayons, colored pencils, paint, stamps, stickers etc., will be accepted.

Inmates may receive photograph postcards no larger than 4”x 6” in dimension. These photograph postcards must meet the same standards as all other non-privileged incoming mail.

Metered (no postage stamps) postcards for outgoing non-privileged mail will be available for purchase from the Center’s Commissary and will be no larger than 4”x 6” in dimension.

For EMERGENCIES ONLY:DIAL 911
NON-EMERGENCIES:
(251) 937-0202 or (251) 972-6802
TDD-TELECOMMUNICATIONS DEVICE FOR THE DEAF:
(251) 580-2516
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​Copyright � 2010 Baldwin County Sheriff's Office. All rights reserved.
This information is made available to the public and law enforcement in the interest of public safety.  Any unauthorized use of this information is forbidden and subject to criminal prosecution.